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Social Services & Case Management

Our experienced and caring social workers and case managers are available to assist with discharge planning to help you find local resources and support, navigate insurance issues, fill out complex forms, and much more.

Discharge Planning

According to the Agency for Healthcare Research and Quality, nearly 20% of Medicare patients are re-hospitalized within 30 days of discharge. This issue is not limited to seniors ‒ patients of all ages can be re-hospitalized due to stress, medical complications, reactions to medication, or hospital-acquired infections.

Minimizing adverse events post-discharge is a one of our top priorities. Community Memorial social workers and case managers work with patients and their families to ensure a safe discharge plan. This may mean arranging transfer to assisted living or a long-term care facility for rehabilitation. Transportation can be set up using various van services for patients with special physical needs. Referrals for home healthcare or for durable medical equipment can also be arranged. Depending on a patient’s needs and support at home, our case managers and social workers can provide referrals for home healthcare and medical equipment.

Medicare and Insurance Assistance

Our social work and case management team works to ensure that patients and families receive the maximum benefits available to them based on their health plan. They can explain Medicare benefits and other insurance issues.

Referral to Local Resources

Patients who need access to local resources can count on our well-informed social workers and case managers to make recommendations and referrals.

  • Home Health Care
  • Durable Medical Equipment
  • Skilled Nursing Facility
  • Board and Care/Assisted Living

Supportive Counseling

Our Social Services team offers patients and families support in difficult times, such as when a loved one needs end of life care.

Ethics Consultation

Community Memorial Healthcare provides consultation for patients and families experiencing ethical dilemmas during hospitalization or a stay in our skilled nursing facility.

Contact Us

Community Memorial Hospital – Ventura

Community Memorial Hospital – Ojai