Community Memorial Healthcare Website Privacy Policy
Last Updated: September 8, 2026
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us. This Privacy Policy will inform you of the information that we, Community Memorial Healthcare, may collect from you on this website, www.mycmh.org, and how such information is used. This Privacy Policy does not describe our practices for the collection or use of your personal information or protected health information (“PHI”) at any of our hospitals, health centers, or facilities within the Community Memorial Health system or on any patient portal. To understand how your personal information or PHI may be collected, used, and disclosed at those locations and how you can access this information, see our HIPAA Notice of Privacy Practices.
By using our website, www.mycmh.org (“Website”), you are accepting the practices described in this Privacy Policy and consent to the collection, use, and sharing of your information in accordance with this Policy. If you do not agree with any term in this Privacy Notice, you should not access and use the site, services or provide your personal information.
1. Information We Collect
Site and Device Usage Information. We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, and the device or hardware from which you access our Website. We may collect information about what site you came from, what brought you to our Website, and what site you visit when you leave us. We may also look at the areas of our Website you visit, the Web pages you have accessed, and other actions you take on our Website.
Contact and Demographic Information. We may collect your name, email address, mailing address, phone number, date of birth, age, and gender, if you choose to provide such information via one of the forms on the Website.
Payment Information. We may collect your electronic payment card information and billing address should you choose to make a donation or purchase a membership via the Website.
Volunteer and Employment Information. We may collect information relating to your current employment and employment history, whether you have been convicted of a felony or serious misdemeanor, and information relating to your desire, physical ability, availability, and skills or talents you may have relevant to being a volunteer at Community Memorial.
Electronic Communications. If you communicate with us via our Website or about our Website or services, we may collect any information that you provide to us in any such communication.
2. How We Use Your Information
We use information to communicate with you. We may use your information to respond to your questions. This includes questions about our Website or healthcare services. We also may use your information to communicate with you about our policies or about your relationship with us. We may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.
We use your information to provide you with healthcare services and maintain our day-to-day operations. We may use your information to service your online transactions. We may also use it to let you know about our services that you request information about via our Website. We may use your information to facilitate your requests. We may use your information for internal administration and processing.
We use information to provide and improve our healthcare services and Website. We also may use information to improve our Website and services. We might use information to customize your experience with us.
We use information for marketing purposes. For example, we may use your information to let you know about new products or services and special offers. These may relate to our own services and programs, or to third-party services or resources we think you might find interesting.
We use information for security purposes. We may use information to protect our organization and our patients and other website users. We also use information to protect our websites.
We use information for other purposes as permitted by law or as we may disclose to you.
3. How We Collect Your Information
We collect information directly from you. We collect information if you contact us, if you sign up to receive electronic communications, or if you otherwise submit it to us.
We collect information passively. We collect information about users over time and across our Website. We also work with third parties that collect personal information this way. We may use several common web technology tools to collect information. Web technology tools include browser cookies and web beacons. To learn more about cookies visit the FTC’s Online Tracking page. We may work with others to gather information on our Website and elsewhere. We may do this on our Website and in emails that we send to you. To learn more about these technologies and your choices, read more below.
We collect information about you from others. For example, our affiliated healthcare providers and health system partners may give us information about you. We may get your information from third parties who administer our operations or support care coordination. We may collect information from other third party sources.
4. We Disclose Information With Others
We disclose information with vendors who perform services on our behalf. We may disclose information with trusted vendors. These may include companies who help us deliver benefits to you or provide our online payment platform. We may also disclose information with vendors who help us host and operate the Website. This includes vendors who help us send emails. We may disclose information with vendors who help us administer your patient account.
We will disclose information if we think we have to comply with the law or to protect ourselves. For example, we will disclose information to respond to a court order or subpoena. We will disclose information if a government agency or investigatory body requests it. We may disclose information if we are investigating potential fraud.
We may disclose information with any successor to all or part of our business. If all or part of our business was sold, we may transfer your information as part of that transaction. If there is a merger or acquisition, we may also transfer your information. If there is a financing or bankruptcy, we may do this as well.
We may disclose information for other reasons we may describe to you or as permitted by law.
5. Information Sale
Other than the information shared via the use of cookies and web technologies as described herein, we do not sell your information as that term is understood under applicable law.
6. You Have Certain Choices
You can opt out of certain marketing. To stop receiving our promotional emails, follow the “unsubscribe” instructions in the promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or other information about your relationship with us.
7. Cookies and Tracking Technology
When you access our Website, we (and third-party companies we work with) may collect and store certain information by using technologies such as server logs, cookies, web beacons, clear gifs, tags, e-tags, flash cookies, log files, pixels, code, Javascript packages, mobile advertising IDs (such as Google’s Advertising ID), cross-device linking, and similar technologies (collectively “Cookies”). The information collected includes information about your activities on our Sites, IP address, browser or operating system type and version, device IDs, and demographic or inferred-interest information, as well as information or communications you have submitted to us through the Website. We work with third parties who help gather this information. We collect this information about users over time and across different websites.
We also use this information to understand general usage and volume statistics, how users navigate to and around our Website, what content is viewed or accessed, and which services have been searched. We also use these technologies to keep track of your preferences. We also use these technologies to allow third-parties to provide analytics and advertising services and serve advertisements on our behalf across the Internet and in mobile applications. For example, our advertising partners may use the fact that you visited our sites to target advertising to you on other websites and mobile apps on your current device or on other devices you use. They may match your browsers or devices if you log into the same online service on multiple devices. These third party partners may use this information for our and their own advertising, analytics, attribution, and reporting purposes. To learn more about interest-based advertising, tracking technologies, and how to opt out, please visit http://www.aboutads.info/choices.
The types of Cookies we use are classified as follows:
Essential/Strictly Necessary cookies. These technologies are necessary to ensure our Website works properly and is available when you need it. Without them, the Website wouldn’t function. This also includes technologies that help protect our Website from spam/bot submissions and honor user cookie preferences.
Functional cookies. These technologies collect data to enable enhanced features and personalization on our Website to improve your experience.
Performance cookies. These technologies collect data to assess if our Website is working properly. They also help us with troubleshooting so that we know where parts of our site might not be working.
Analytical cookies. These technologies collect data that allow us to count visits, analyze user behavior and user actions, and to understand traffic sources to see how visitors move around the site so that we can improve how our sites work.
Targeting/Advertising cookies. These technologies track user activity on the site in order to subsequently advertise to and retarget users after they leave the site. This may be based on unique identifiers for your browser and internet device.
By accessing and using our Website, you consent to the use of our Cookies and their collection of information about you as described in this notice.
8. Managing Cookies
Your browser may allow you to control Cookies or other web technologies. How you do so depends on the type of tool. Certain browsers can be set to reject browser Cookies. If you block Cookies, certain features on our platforms may not work. If you block or reject Cookies, not all the tracking described here will stop. The options you make are browser and device-specific.
Our Cookie banner notifies you of our use of Cookies and other web technologies. Non-essential web technologies will not be placed on your session unless you click “Accept” in the banner. You may adjust your preferences by clicking on “Manage Settings.” Strictly necessary web technologies will remain active regardless of your choices.
9. Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We take steps designed to secure personal information you provide through our services and through the Website, although no method of data transfer over the Internet or electronic storage is 100% secure. We cannot guarantee your information’s absolute security and encourage you to use Websites and share information with caution.
10. Links
This Website may contain links to other sites. Please be aware that this Privacy Policy does not apply to external sites and we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
11. We Store Information in the United States
Information we collect is stored in the United States (“US”). The site is intended for people who are in the US. If you live outside of the US and choose to use this site you understand that it is at your own risk. If you live outside of the US, you understand and agree that we may transfer your information to the US. Our sites and businesses are subject to US laws, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in the US.
12. This Website is Not Intended For Children
Our Website is meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information via the Website, you can write to us or email us at the addresses provided at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
13. Contact Us
For questions about this Privacy Policy, please contact us by:
Phone: (805) 948-5011
Mail: Attn: Privacy Officer, 147 North Brent Street, Ventura, CA 93003.
14. Updates to This Privacy Policy
We may make changes or updates to this Privacy Policy. We will notify you of any material changes to this Privacy Policy as required by law. All changes will also be posted on our website. Please check our Website periodically for updates.