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Speak Up!

We value and need your input. That’s why we urge you to speak up while you are in our care:

S Speak up if you have questions or concerns, and if you don’t understand, ask again. You have a right to know.

P Pay attention to the care you are receiving. Be an active participant.

E Educate yourself about your diagnosis, the medical test you are undergoing, and your treatment plan.

A Ask a trusted family member or friend to be your advocate.

K Know what medications you take and why you take them. Ask questions if something is unfamiliar.

U Use your call light when any alarm has gone off in your room. Also, use your call light any time you need help or want to get out of bed.

P Participate in all decisions about your treatment. You are the center of the healthcare team.

If you have concerns about your care, please call our Patient Safety Hotline, 805-948-5350.