New Parent Resource Center Adds New Classes and Insurance Billing for Lactation Care

From breastfeeding support to parenting classes and ongoing education as your baby grows, the New Parent Resource Center at Community Memorial Healthcare welcomes new moms and families. “Every new parent deserves a village, and we’re proud to help create that here,” said Ciella Baum, the center’s manager of Lactation Services, Perinatal Education and New Parent Resources.

“One of the things that makes the New Parent Resource Center special is the sense of community families find here. Becoming a new parent can feel overwhelming, and no one should have to do it alone. We often tell families that they’re not just coming here for a visit, they’re finding their village. Parents connect with other parents who are going through the same experiences, celebrate milestones together, and support one another through challenges.”

The Center offers a wide range of classes for an affordable fee on topics including childbirth, infant care, lactation and pump consultation, CPR, prenatal yoga, parenting, car seat safety, and baby basics. The Center also hosts support groups focusing on breastfeeding support and postpartum wellness, and a group for parents of babies in the Neonatal Intensive Care Unit (NICU).

Beginning July 1, the Center will begin billing insurance companies for lactation consultations, a covered serviced under the Affordable Care Act.

“We are incredibly excited to begin billing for lactation services because it represents the next chapter in growing and sustaining our program,” Baum said.

“Lactation care is essential healthcare, and we’re thrilled to see it increasingly recognized and covered by insurance. Billing insurance allows us to provide a more sustainable model so we can continue serving families for years to come. This change helps strengthen, not reduce, access to expert lactation care in our community. Our goal remains the same: helping families meet their feeding goals and giving babies the healthiest possible start. We continue to offer affordable self-pay options and scholarships for qualifying families.”

The Center is also now offering a new class called “The Wonder Year” for parents of 1-year-olds. This class covers many topics parents of soon-to-be toddlers often wonder about, like nutrition, development, socialization, teething, structure, and first-year milestones. A different topic is covered each month, and this new class encourages moms and babies to maintain the friendships they started when their babies were infants. “The Wonder Year” is held every third Thursday of the month, from 4:00 – 5:00 pm in the Center.

“Patients have a place to come for resources and breastfeeding help but also community and friendship. We like to say they come for the lactation support but they stay for the village,” Baum said.

Free resources are still available at the Center. This includes the free breastfeeding support group which provides ongoing guidance from lactation consultants, free maternity tours, and community events that help families prepare for and navigate early parenthood.

Finally, as part of Community Memorial’s commitment to supporting breastfeeding, the Center offers breastfeeding supplies for sale or rent, including breast pumps, pump replacement parts, and breastfeeding supplies. And, for a one-time $50 fee, patients may place unlimited calls to the center to ask about any breastfeeding topic until their baby is one year old.

The New Parent Resource Center is located at 2580 East Main Street, Suite 101, in Ventura. Hours are Monday – Friday, 8:00 am – 4:30 pm. Visit the Center or book a class online at mycmhbaby.org, or call 948-2229 (BABY).